Ecommerce has overtaken the business world by storm. Every company has a web presence, including chemical companies. It allows customers to find their products and place online orders. Tracking and fulfilling orders is one of the most time consuming aspects of ecommerce. No company can afford to lose orders or to fulfill them slowly. If this happens, customers will go to other companies for their chemical needs.
It is why so many businesses hire order fulfillment companies to take care of this aspect of their operations. By outsourcing these services, companies free up valuable resources and time to focus on building the retail business. At OctoChem, we help companies with their order fulfillment needs. In addition, we offer various customizable packaging options with labels and containers for branding. No matter your chemical packaging and order fulfillment needs, OctoChem is the answer. Reach out to us today to find out more. We are here for you.
What a Fulfillment Partner Provides
It is important to have a strong relationship with your fulfillment partner. Their warehouse software system and your company’s ecommerce system need to be fully integrated. This guarantees the ordering and fulfillment process are streamlined.
The fulfillment partner will store your chemical products and custom packaging in their warehouses. When your ecommerce system takes an order, the fulfillment system will let their staff know which product is needed, how it should be packaged, and how it should be shipped.
Key things to keep in mind with fulfillment partners and their order fulfillment services:
- Proximity of their warehouse to your customer base
- The ability to process returns efficiently
- Strength of software integration
All of those things listed above can affect how quickly orders can be filled and how efficient the overall fulfillment process is.
What are the Benefits of Outsourcing Fulfillment Services?
The key to being successful is exceeding your customer’s expectations. Outsourcing yields benefits. Some of those are listed below:
- Focus on Sales
- Lower Shipping Costs
- Improve Shipping Efficiency
- Provide Accurate Shipping Details to Customers
- Reduce Operational Costs
- Extend the Company’s Reach
- Streamline Processes
Fulfillment services companies offer the latest technology with it comes to ecommerce. With scalable systems which easily integrate with your own, they help improve visibility and branding. Other areas they improve are:
- Item Tracking
- Security
- Inventory Management
- Shipping
- Carrier Selection
- Payment Processing
- Packaging Selection
Centralizing this information, to one location, helps improve efficiency. It also allows businesses the ability to notice inventory shortages, customer buying patterns, and payments.
Let OctoChem show you how outsourcing product fulfillment services and chemical packaging services can save you and your company money. We are one of the leading order fulfillment companies in Canada. Come see us today. We are OctoChem.