2090 Wagner St., Vandalia, IL 62471
sales@octochem.com
sales@octochem.com
Tel: 618-283-9360
sales@octochem.com
Tel: 618-283-9360
OctoChem, was founded in 1995 and has been designing customized sample fulfillment services for our clients for over 20 years. We are among the best order fulfillment companies in the world. Located in Vandalia, IL, the heartland of the U.S., we are logistically positioned to provide you, and your customers, with the best location for sample fulfillment services throughout the U.S. and on a global basis. We will listen to our clients and custom design a program that has the ability to meet the ever changing needs of their customer base, their markets and their organization through a professional order fulfillment services. We offer product fulfillment services, order fulfillment services, along with custom repackaging of your products in any size container or variable quantity and volume packaging for resale.
OctoChem is qualified and compliant to work with all types of hazardous materials OctoChem provides professional packing and customized labeling of all product types and sample sizes in accordance with applicable regulations such as those issued by or pertaining to the IMDG, DOT, IATA, and ICAO.
Frequently Asked Questions We always welcome questions, but let’s answer some of the most commonly asked questions.Why should I outsource when our sample department does a good job?
Outsource Your Samples
And Gain That Competitive Edge Over the years there have been numerous debates on the merits of outsourcing activities that were traditionally kept in house.
Are you looking for high-quality sample fulfillment services companies? If so, then you are in the right place. You can trust our order fulfillment services to fulfill all of your sample needs. We can take care of it for you, so you do not have to worry about it. Being among the top fulfillment service companies, at Octochem, product and order fulfillment is our core competency. Our support team understands that a well-executed sampling program can be your most important marketing tool. We also understand that each of our clients are unique unto themselves and therefore require a sample fulfillment program that meets their specific needs. Through this understanding we will work with you to identify and design a state of the art sample program that results in improved levels of service at lower cost and without sacrifice to quality.
We are Qualified and Compliant in the Handling of Hazardous and Non-Hazardous Material and as your sample provider, we take full responsibility as the shipper of record. We ensure that all products are properly classified, packaged, labeled and that all shipping containers used, are in accordance with all applicable regulatory requirements such as those issued by, or pertaining to, the DOT, IMDG, IATA, and ICAO. Contact OctoChem, Inc. today if you want to know more about our product and order fulfillment services.
It’s not easy to survive in the dog-eat-dog world of online ordering and order fulfillment. Your company might have the best products in the world, but if you can’t get them into your customer’s hands in quick fashion, it doesn’t matter much. If you can’t effectively fulfill their order, they will go to a competitor. Lost orders mean lost revenue and that’s not good for anybody. If you can’t keep up with your company’s growth, it’s time to consider order fulfillment companies.
Hiring Fulfillment Service Companies
Top-shelf fulfillment partners become a valuable asset. They can contribute in many ways to simplifying and improving all aspects of your order fulfillment obligations. It is important to choose the right fit for your business and for your needs. If you choose the wrong one and customers have a terrible customer experience, they won’t be coming back.
Considerations When Choosing a Fulfillment Company
While there are truly countless factors to consider when selecting a fulfillment company, there are six main ones. When interviewing potential partners, include these questions in the interview. Any fulfillment company should be able to answer them to your satisfaction.
Speed is everything nowadays. If they can’t do same day order fulfillment and next day shipping, you’re already starting at a disadvantage. They need to offer packaging and branding options to help build your reach and branding.
Reach out to Octochem today and find out how we can help your company have a better tomorrow.
